In terms of "openness", the municipality owned living lab is continuously in contact with their users. Today, intensity and variety of this interaction increased. In the contemporary municipal work, policies are generated over concepts such as "social municipal work" and "increasing awareness of being urban dweller".
Traditional management techniques had lost effect and validity in the globalizing world. PR , regarded as a function of management in the contemporary municipalities and its significance is increasingly felt in the developing media environment. By its mission statement, TFLL has been declared that the communication is important for human to adapt the various needs and wishes and disseminate the innovative examples , using different media channels, like Facebook profile and Youtube video or own new website of TFLL. The power ensuring the balance between the stakeholders and end-users by continuous and open communication.
